Privacy Policy

1. Introduction

Webinch (“Webinch”, “we”, “us”) respects your privacy. This policy explains what personal data we collect through https://webinch.com and related communications, why we collect it, and the choices you have.

For privacy requests, email [email protected] with the subject “Privacy request”.

2. Information we collect

Depending on how you interact with us, we may collect:

• Contact and identity details — name, email, company, role, phone (if you provide it)
• Project information — goals, budgets, timelines, and materials you share in forms or email
• Technical data — IP address, browser type, device, approximate location, pages visited, and referring URLs
• Communication records — emails and messages related to enquiries or engagements
• Billing details — invoice and payment metadata needed to contract and get paid (processed via our tools/providers)

3. How we collect it

We collect information directly when you submit a contact form, email us, book a call, or become a client. We also collect limited technical data automatically via server logs and, if enabled, analytics or similar tools on the site.

4. How we use information

We use personal data to:

• Respond to enquiries and provide proposals or services
• Operate, secure, and improve the website
• Send project updates and administrative messages
• Send marketing communications only where permitted (you can opt out anytime)
• Comply with legal, tax, and accounting obligations
• Protect against fraud, abuse, and security incidents

5. Legal bases (where applicable)

If you are in a region that requires a lawful basis (such as the EEA/UK), we typically rely on: performance of a contract or pre-contractual steps; legitimate interests (operating our business and website, responding to leads, improving services) balanced against your rights; consent where required (e.g. certain cookies or marketing); and legal obligation where we must retain records.

6. Cookies and similar technologies

Our site may use essential cookies needed for security and basic functionality. If we use analytics or marketing cookies, we will do so in line with applicable consent rules. You can control cookies through your browser settings; blocking some cookies may affect site features.

We do not sell your personal information.

7. Sharing with service providers

We may share data with trusted processors who help us run the business — for example hosting, email, CRM, analytics, payment, or collaboration tools — under contracts that require appropriate protection. We may also disclose information if required by law, to protect rights and safety, or in connection with a business transfer (merger or acquisition).

We do not sell or rent personal data for advertising lists.

8. International transfers

We and our providers may process data in countries other than yours. Where required, we use appropriate safeguards (such as standard contractual clauses or equivalent) for transfers from the EEA/UK or similar regimes.

9. Retention

We keep personal data only as long as needed for the purposes above: enquiry records for a reasonable follow-up period; client and billing records for the duration of the relationship plus applicable legal retention periods; and technical logs for shorter operational windows unless needed for security investigations.

10. Security

We apply reasonable technical and organizational measures to protect personal data. No method of transmission or storage is fully secure; please use strong unique passwords for any accounts we manage together and notify us promptly of suspected incidents.

11. Your rights

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal data; object to certain processing; withdraw consent; and request portability. You may also lodge a complaint with a supervisory authority.

To exercise rights, email [email protected]. We may need to verify your identity before responding.

12. Children

Our website and services are directed to businesses and professionals. We do not knowingly collect personal data from children under 16. If you believe a child has provided us data, contact us and we will delete it.

13. Third-party links

Our site may link to third-party websites or tools. Their privacy practices are their own; review their policies before sharing information with them.

14. Changes to this policy

We may update this Privacy Policy periodically. The “Last updated” date will change when we do. Material changes will be reflected on this page; continued use of the site after updates means you acknowledge the revised policy.

15. Contact

Privacy questions or requests: [email protected]. General enquiries: visit our Contact page.